Your responsibilities will include the following:-
1)Handle and follow up customer sales and service enquiries received.
2)Provide product application support in response to customer requests.
3)Maintain liaison with sales representatives and keep them up-to-date with developments, advising of new customer opportunities and complaints.
3)Provide product application, technical and commercial assistance to distributors and customers
Required Skills:
- Degree from a recognized University with specialization in IT administration
- Certification from recognized institutions is desireable (e.g. MCSE, CCNA)
- 3-5 years experience in the relevant field.
- Should be able to demonstrate knowledge and experience in:
a. Microsoft Windows XP
b. Microsoft Windows Server 2003
c. Microsoft Office Products
d. Lotus 7.2
e. TCP/IP and LAN
f. Encryption Software
g. Firewalls and network security
h. Antivirus software management
i. Network infrastructure
j. Cisco Routers and accessories
- Knowledge of SQL Server and database Administration
- Experience in high end IT Security measures
-Experience in ERP implementation is desirable
- Effective Communicator with integrity, approachability and decision making skills
- Knowledge of Saudi Market with transferable IQAMA prefered
- Jordanian prefered
- Arabic would be a plus
Regards
HR Manager
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